1. Beatrix Willius
  2. Valentina Database ADK
  3. Wednesday, November 18 2020, 05:51 AM
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A user reports an error -5000 when trying to create a database on an encrypted hard disk:


try
ValentinaDB.Create(theFolderitem, EVDbMode.kDscDatBlbInd, 256*1024)
catch err as VException
if err.ErrorNumber = -5000 then
Globals.theErrorlog.DialogErrorProceed Replace(kErrorNoPermission, "<<filename>>", theFolderitem.NativePath)
else
Globals.theErrorlog.DialogErrorProceed Replace(kErrorCreate, "<<filename>>", theFolderitem.NativePath) + " " + str(ValentinaDB.Errnumber) + ":" + ValentinaDB.ErrString + "."
end if
Globals.theErrorLog.logitem currentMethodName + " done", "close"
Return False
end try


Shouldn't that be handled transparently? What else could cause such an error? Valentina 10.4.12.
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Sergey Pashkov Accepted Answer
Hello Beatrix,

What macOS version is used?
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 1
Beatrix Willius Accepted Answer
I'm waiting for a reply from the user.
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 2
Beatrix Willius Accepted Answer
User is on 10.15.6. I let him use BatchMod to see the permissions of the folder (see screenshot). Something is very odd here.
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 3
Beatrix Willius Accepted Answer
Using my app with an encrypted drive (FileVault) works fine. I asked the user what encryption software he uses.
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 4
Beatrix Willius Accepted Answer
User is also using FileVault. Please help!
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 5
Sergey Pashkov Accepted Answer
Hello Beatrix,

Yes, it is odd and hard to understand.

1) I think the device log from the Console.app should give more information, can we get it?
2) What about other applications - are they able to create files in this directory?
3) Is it possible to ask the user to install Valentina Studio from the website (non-MAS) and try to create Valentina Database, SQLite Database there?
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 6
Beatrix Willius Accepted Answer
I'll make a screensharing session with the user if he wants to invest the time.
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  1. more than a month ago
  2. Valentina Database ADK
  3. # 7
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