1. Jochen Peters
  2. Valentina Reports ADK
  3. Tuesday, May 24 2016, 02:37 AM
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hi
My app start i can printer but after 20 or 30 mins when i try to print do no print i have to close the app and reopen it and the print

any idea way
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Sergey Pashkov Accepted Answer
Hi Alexis,

Is the job created and shown in the printer queue in such case?
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  1. more than a month ago
  2. Valentina Reports ADK
  3. # 1
Jochen Peters Accepted Answer
no it no show any ware after i close the app and reopen then it print
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  1. more than a month ago
  2. Valentina Reports ADK
  3. # 2
Sergey Pashkov Accepted Answer
I can see that there are exceptions can be thrown if a print job is not created.

Do you have try-catch block somewhere around VReport.PrintToLocalPrinter call?
No exceptions were caught?
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  1. more than a month ago
  2. Valentina Reports ADK
  3. # 3
Sergey Pashkov Accepted Answer
Also, is it a local desktop application? Or it works with the Valentina Server?
I'm asking because of timeout when server is used.
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  1. more than a month ago
  2. Valentina Reports ADK
  3. # 4
Jochen Peters Accepted Answer
yes the app run local desktop with postgresql v9.3
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  1. more than a month ago
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Sergey Pashkov Accepted Answer
Can't see any problem yet at my test setup.
Does it occur only on one computer?

Can you try to enable logging in your application?
It is done using the following command, for example, in Open event:
Valentina.DebugLevel = EVDebugLevel.kLogParams

vlogs folder will be created next to app_name.exe

We're interested to get log file right after the moment when a problem appear.
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  1. more than a month ago
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  3. # 6
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